All online orders are securely processed through a PCI DSS Level 1 compliant platform.
Items with a lead time of 8 weeks or more can be ordered with a 20% deposit, with the balance being payable before delivery.
If you would like to order by deposit, please submit a product enquiry below or contact us for a deposit invoice. We require the following details to provide an invoice:
- Name
- Contact Details (Email/Phone)
- Delivery Address
- Items Required
Orders made directly through the website can only be paid in full.
All of our items can be delivered Australia-wide via our courier and removalist network.
We provide free delivery to most Sydney metro areas (postcodes 2000-2234) for purchases over $1,500. For purchases under $1,500, a delivery service fee of $99 may apply depending on area.
Delivery fees for Melbourne, Brisbane and Canberra metro are shown at checkout. For areas not listed at checkout (SA, WA, TAS, NT, most regional areas), please contact us for a same day quote and delivery estimate.
Please note if your order includes both In Stock and Pre-Order items and you would like the In Stock items delivered first, there may be an additional delivery fee. Stairs and other access issues during delivery may also incur an additional fee.
Redelivery charges may apply for missed delivery appointments.
If you have any special delivery requests or requirements (including specific delivery dates), please discuss this with our team.
Please note that many of our items require assembly.
Items that require significant assembly include all display cabinets and large office desks. For these items, we recommend that assembly be done by an experienced furniture assembler or handyman.
Beds, dining tables and coffee tables will also require basic assembly.
For Sydney metro purchases (postcodes 2000-2234), we provide free assembly at time of delivery for purchases over $1,500. For purchases under $1,500, assembly will be included within the $99 delivery fee.
Please contact us if you require assembly outside Sydney metro. Alternatively, our assembly team can provide you with remote assistance via video call.